Food & Beverage Supervisor (Cafe)
- One of Australia's most prominent social & sporting venues
- Be instrumental in delivering exceptional member experiences
- Enjoy unique staff benefits including access to sporting facilities
Royal Sydney - Cafe Team
Join the team at one of Australia’s premier private members' clubs! Royal Sydney has an exceptional new opportunity for an experienced Food & Beverage Supervisor to elevate our offerings, playing a key role in delivering and maintaining exceptional service standards and creating memorable experiences for our members and guests.
The Role
Reporting into the Cafe Manager you will work primarily within our two Café outlets assisting in managing the daily operations, overseeing operational logistics, supporting management with ongoing training for staff and leading a dynamic team.
This is a full-time position requiring flexibility to work during the week and on weekends.
The key tasks include but are not limited to:
- Assist in the development of policies, standards and procedures for all aspects of the Food & Beverage department.
- Ensure that the service provided to members and their guests is of the highest standard.
- Collaborate with the Cafe Manager with the rostering of staff and assisting with processing payroll.
- Ensure that all staff are correctly attired and well groomed, at all times in line with Club standards.
- Be active on the floor and lead by example at all times.
- Assist members and guests during the service with recommendations and selection of menu items.
- Ensure that any member complaints are actioned and where possible resolved.
- Oversee, support and implement Food & Beverage training programs for all team members to improve their food & beverage product knowledge and service skills.
- Assist the Café Manager with financial reporting & analysis of the cafes.
What does the Club need from you?
- Proven experience as a Supervisor working in a Café.
- Strong leadership skills and experience managing up to 10 staff.
- Ability to lead a team to deliver service to the highest standards.
- Well presented at all times representing the Club.
- Up to date with food & beverages trends and best practices.
- Excellent verbal and written communication skills with a demonstrated passion for excellence in customer service.
- An ability to prioritise workload, manage time and scheduled tasks whilst remaining resilient and adaptable to changing priorities.
- A valid NSW RSA is essential.
- Working rights in Australia.
Why Join Us?
- Free staff meals & wellbeing program (gym, Pilates, tennis lessons, golf clinics)
- Training & career development opportunities
- Uniform provided + allowance
- 17.5% annual leave loading, additional special recreation leave, and paid parental leave.
- Staff discounts (wine, sporting goods, hotel) & free parking
We foster an environment of belonging, celebrate diversity at the Club and make hiring decisions based on experience, skill and passion. We actively seek people who genuinely wish to have a positive impact on those around them.
Please note that if your application progresses to the pre-employment stage, you may be required to complete a background check. If the search returns a criminal record, the Club will assess whether the records impacts your ability to perform the key requirements of the role.
If you're ready to make a positive impact and take the next step in your career, we want to hear from you!
To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Kelly Garland on (02) 8362 7000, quoting Ref No. 1272316.
