Golf Operations Attendant

The Royal Sydney Golf Club, a private members club, is fortunate to be considered one of Australia’s most prominent social and sporting institutions, having proudly hosted a number of world class sporting events including the Australian Open on 15 occasions and the 2011 Davis Cup. It is recognised nationally and internationally for its world class sporting facilities which include two golf courses, 18 tennis courts, bowling greens, croquet lawns, squash courts, snooker tables, a gym, swimming pools, cafes, club bar, a dining room, accommodation rooms and multiple function rooms.

The Role

We are seeking an energetic, passionate and enthusiastic Golf Operations Attendant to join the team in what is an exciting period for the Club, as we come towards the end of a major course renovation to our Championship Course. The renovation, led by world-renowned golf course architect Gil Hanse, is expected to be completed in March 2025. 

Reporting into the Golf Operations Manager you will assist in the smooth running of the concourse/pro-shop areas. You will be responsible for attending to the needs and enquiries of members and guests ensuring that exceptional member service is delivered at all times.

This is a Full-Time position working Tuesdays-Saturdays, requiring flexible availability to work shifts ranging between 6:00am starts to 7:00pm finishes. 

The key tasks include:

• Assist in daily sport shop operations
• Assist with tee bookings and time sheet management
• Facilitate retail service to members
• Daily operational tasks including but not limited to cleaning and maintenance of bag storage, cart storage and staging areas.
• Provision of exemplary service to members, including listening and responding to member needs in a professional and positive manner.
• Responsible for ensuring that members and guests adhere to dress code, mobile phone usage and guest sign-in policies.

What does the Club need from me?

• A passion for golf and member service
• A dedicated team player
• Availability to work mid-week and weekends – shifts ranging between 6am starts and 7pm finishes.
• Excellent verbal and written communication skills.
• Experience using computers and associated software programs
• Ability to build and maintain effective working relationships with other staff and members.
• Experience with booking and point of sale systems (preferred)
• Unlimited working rights in Australia
• Ability to perform manual handling tasks

The great benefits

• Ample opportunities for Learning & Development including 24/7 access to an extensive learning platform
• Staff wellbeing program which includes free exercise classes for staff in our state-of-the-art fitness facilities, access to staff golf lessons and tennis clinics and access to an Employee Assistance Program
• Staff fund/bonus at year end
• Daily staff meals
• 17.5% loading on Annual Leave
• Paid Parental Leave benefits 
• 20% discount on purchases (wine, sporting goods from our retail store)
• Uniforms provided plus uniform allowance of $3.62 per shift
• 15% discount on TFE hotel or apartment bookings across Australia, New Zealand and Europe. TFE brands include but are not limited to Adina, Vibe and Travelodge
• All day free street parking available, ferry and bus stop located outside the Club.

We foster an environment of belonging, celebrate diversity at the Club and make hiring decisions based on experience, skill and passion. We actively seek people who genuinely wish to have a positive impact on those around them. 

Please note that if your application progresses to the pre-employment stage, you may be required to complete a background check. If the search returns a criminal record, the Club will assess whether the records impacts your ability to perform the key requirements of the role.

If you ready for your next career move, we can't wait to hear from you!